Frequently Asked Questions

What is the warranty on part replacement ?

No warranty, as customer’s usage of part cannot be monitored.

Where do you get your parts from ?

We get our parts from OEM and trusted partners.

Is there a warranty on crack/broken part of the system ?

No warranty on physical damage.

Delivery and Returns ?

Pick-up and delivery are free in selected locations in Lagos. Products returned as Dead on Arrival (DOA) within 24hrs of purchase will be replaced for the customer. But where return is done after months of purchase, we give customers warranty support by diagnosing the device within 48/72hrs after which device would be fixed and returned to customers.

Terms & Conditions

Devices returned for warranty support must not have physical damage and must not have been tampered with or unscrewed before return. Otherwise, it would be treated as a PAID SERVICE. For devices returned within 24hrs as DOA, it must be returned in complete carton and accessories.
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